Customer Feedback

Continental (Corporate Client):

We would like to appreciate the team of trade finance for the dedication and the hard work they are doing. CTFD helps us with all the necessary details and provide us all the information regarding LC. The team have been very responsive to the queries asked with proper follow up. I would recommend all my business clients to open LC from Nepal Bank.

Kathmandu Steel:

Nepal Bank Limited, being the first commercial bank has very smart and energetic Trade finance team. It’s been more than 5 years that we are enjoying non-funded banking services of Nepal Bank and we are delighted with its service which includes prompt response and excellent service delivery. We think Nepal Bank is best in terms of Non-funded banking services compared to any other commercial banks in Nepal.

Tamrakar Utensils Industries:

We have been using non-funded banking service of Nepal Bank for more than 5 years. We think Nepal bank limited is providing better services with quick response and excellent service delivery in terms of noon-funded banking services. The team is well behaved with proper knowledge required for the field.

Pokhara Noodles:

We have been taking non funded facilities of Nepal Bank limited for more than 3 years. The team have been very responsive to our queries and we are very satisfied with the support that Prithvichowk Branch have provided us with non-funded facilities(LC).

According to our survey done by taking the feedback from our clients, almost 90% of our clients feel that Nepal Bank provides better facilities in terms of non-funded(LC and Guarantee) compared to other commercial banks.